HB21O Product Description
Using the same elegant oval design, the Hudson Bay HB21O 5 person hot tub is a step up from it's sister, the HB14O. As Hudson Bay's biggest round hot tub model, this spa adds jets to the two single corner seats and increasing the comfort of up to five guests. Hudson Bay spas are known for packing the high-quality features of a standard 220v spa into the ease and convenience of an 110v 'plug and play' model.
The ultimate benefit of a ‘plug n play” hot tub is the fact that it is ready out of the box, all you need to do is plug it into any existing wall outlet, fill with water, heat, and enjoy! Your spa will be a hot and steamy within 24 hours.
Maximize your relaxation and soothe away any aches and pains that you encounter in your daily life with 14 adjustable hydrotherapy jets, which are conveniently placed to target specific pain points. The super powerful 2 hp pump delivers a penetrating stream to ensure that all Hudson Bay models pack the same punch, no matter what their size.
The colored LED lights and backlit waterfall give some additional ambiance to your retreat and the synthetic wood cabinetry gives the HB21O 5 person hot tub the added elegance of a classic spa look.
With easy to use controls, including an energy saver mode to cut back on that electric bill, this model offers all the functionality and standard features of a classic full-sized tub. It is also Ozonator ready! Just check out our upgrades tab and get ready to cut back on chemical use and maintenance!
|Dimensions||78″ x 68″ x 30″|
|Spa Volume||235 gallons|
|Dry Weight||550 pounds|
|Shell Material||White Pearl Acrylic|
|Outside case||Synthetic Cabinet in Mocha|
|Jets||21 Stainless Jets|
|Pump||1.5 Hp pump|
|Water Feature||Backlit Waterfall, Multi-colored Underwater Mood Light|
|Filtration||Canister style with Cartridge|
|Insulation||Full Foam Insulation|
- Shell Structure: 10 Years
- Frame Structure: 5 Years – Excludes damage due to dry rot, wet rot, rodent or insect infestation and improper installation.
- Major Components: Equipment Pack / Heater / Pump - 1 Year
- Minor Components: Lights / Ozone / Jet Faces / Skirting / Pillows – 90 Days
- Plumbing: 1 Year
- Labor: 90 Days
- Spa Cover: 90 Days
- Not Covered: Fuses / Valve Handles / Filters / Chemical Issues / Improper Winterizing / Customer Neglect / Travel Charges
WARRANTY APPLIES TO ORIGINAL PURCHASER ONLY **Lead times and delivery dates are only estimations, please keep in mind that manufacturing lead times can vary overnight**
Adding an Ozonator to your spa is the ultimate way to keep your spa clean. With little to no maintenance required.
Your Ozonator will keep your spa clean by sending ozone molecules (when three oxygen molecules are combined) through the water, which oxidizes the contaminants in the water. An Ozonator helps:
- Reduce the amount and cost of harmful chemicals needed in your spa.
- Destroys bacteria, algae, virus and other contaminants.
- Greatly prolongs the life of your spa equipment.
- Reduces YOUR time and maintenance required.
***An Ozonator complements your spa system it does not replace sanitizer systems or chemicals.***
Covers can be hard to open and close, especially on bigger sized spas. A cover concierge is the perfect way to take the pain out of constantly having to struggle with your spa cover. The cover concierge does all the heaving lifting, all you have to do is simply guide the cover back until it is completely off, then when ready guide the cover back into place. Done in seconds!
Paradise Water Spas offers FREE curb side shipping on ALL orders!
Alaska & Hawaii will have their respective shipping cost calculated upon checkout.
When am I charged for my purchase?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.
How long does it take for my item to ship to my house?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.
The total time of shipping depending on your location will be between 7-14 days.
For customized products, it may take longer depending on the extent of the customizations done.
Will I receive a tracking number? How do I use that tracking number to see where my product is?
Yes! You will absolutely receive a tracking number every time. We use only the best shipping carriers to ship your products. Fed Ex, United States Postal Service, and UPS are some of our main shipping carriers. Once you have received your tracking number visit any of the respected shipping carrier’s website and input your tracking number into their tracking database. This will pull up your order and give you step by step information on where your product is daily.
How do I contact Paradise Water Spas for any questions or updates during the shipping process?
Here at Paradise Water Spas we want you to feel at home and to feel free to give us a ring during our business hours or email us at email@example.com whenever you need. We will do our best to get back to you as soon as possible with an answer to any questions or concerns you may have.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be subject to a 15% restocking fee as well as you will be responsible for paying for the shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund. We will provide all necessary arrangements for the return shipping. Shipping costs are non-refundable.
Once the product arrives at your curb side, it is imperative that you give the package a thorough check to make sure there are no damages to your product. Once you have signed for the package the package no longer under our liability and any damages you claim their after is your responsibility.
AGAIN, please thoroughly check your package before signing off on it!!!
If there are any damages to your product please give us a call immediately or email us at firstname.lastname@example.org
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We hold no liability for warranty claims. If you have any issues with your product that falls under the warranty please contact the manufacturer of your product directly.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.