*Dimensions vary +/- .5"

Warranty

Deluxe Upgrade 

Take your Aqua Rest Spa to another level by adding on the Deluxe upgrade package. Enjoy stronger jets for a deeper tissue massage, as well as a reduction in heating time and more efficient heat levels.

With the Deluxe upgrade package, your spa will now come with a stronger 2 HPR pump. Which increases the amount of water that flows through the jets. Resulting in a higher pressurized jet system, for a deeper tissue massage.

The standard spa comes equipped with a standard 120v 1kw heater. With the Deluxe upgrade, your spa will now be equipped with a 220v 4kw heater, which will dramatically reduce the heating time and maintain heat levels more efficiently.

***Note, that the spa is no longer plug and play and will require a certified electrician to install a 30 or 50 amp 220v outlet.***

Ozonator Upgrade

Adding an Ozonator to your spa is the ultimate way to keep your spa clean. With little to no maintenance required.

Your Ozonator will keep your spa clean by sending ozone molecules (when three oxygen molecules are combined) through the water, which oxidizes the contaminants in the water. An Ozonator helps:

• Reduce the amount and cost of harmful chemicals needed in your spa.
• Destroys bacteria, algae, virus and other contaminants. 
• Greatly prolongs the life of your spa equipment.
• Reduces YOUR time and maintenance required.

***An Ozonator complements your spa system it does not replace sanitizer systems or chemicals.***

Download Product Sheet
Download Pre-Planning Delivery Guide

*NOT AVAILABLE IN CALIFORNIA

Shipping Cost:

Paradise Water Spas offers FREE curb side shipping on ALL orders!

Alaska & Hawaii will have their respective shipping cost calculated upon checkout.

FAQ's

When am I charged for my purchase?
As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.

How long does it take for my item to ship to my house? 
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  
The total time of shipping depending on your location will be between 7-14 days.

For customized products, it may take longer depending on the extent of the customizations done. 

Will I receive a tracking number? How do I use that tracking number to see where my product is? 
Yes! You will absolutely receive a tracking number every time. We use only the best shipping carriers to ship your products. Fed Ex, United States Postal Service, and UPS are some of our main shipping carriers. Once you have received your tracking number visit any of the respected shipping carrier’s website and input your tracking number into their tracking database. This will pull up your order and give you step by step information on where your product is daily. 

How do I contact Paradise Water Spas for any questions or updates during the shipping process? 
Here at Paradise Water Spas we want you to feel at home and to feel free to give us a ring during our business hours or email us at sales@paradisewaterspas.com whenever you need. We will do our best to get back to you as soon as possible with an answer to any questions or concerns you may have.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be subject to a 15% restocking fee as well as you will be responsible for paying for the shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund. We will provide all necessary arrangements for the return shipping. Shipping costs are non-refundable.

Damages

Once the product arrives at your curb side, it is imperative that you give the package a thorough check to make sure there are no damages to your product. Once you have signed for the package the package no longer under our liability and any damages you claim their after is your responsibility. 

AGAIN, please thoroughly check your package before signing off on it!!!

If there are any damages to your product please give us a call immediately or email us at sales@paradisewaterspas.com

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@paradisewaterspas.com.

Warranties

We hold no liability for warranty claims. If you have any issues with your product that falls under the warranty please contact the manufacturer of your product directly. 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.